Every conversation, understood.
Wernix AI agents answer your phone calls, chats, texts and emails in more than 70 languages. They answer from your approved knowledge, hand off to your team when needed, and keep every word in Canada.
- 70+ languages
- Voice, chat, text and email
- Data stays in Canada
Built to answer, not to deflect.
Understood
Callers speak in their own words and their own language. No menus, no "press 2".
Accurate
Answers come only from the knowledge you approve, with the source cited. When the agent is unsure, it hands off instead of guessing.
Accountable
Every conversation becomes a ticket: categorized, routed, prioritized and tracked to resolution, with a full record.
Canadian
Voice, transcripts and everything derived from them stay in Canada.
One agent across phone, chat, text and email.
A request that starts with a phone call and continues by email stays one conversation, with one ticket and one history. Your team sees the whole story.
Voice
Your existing phone lines and numbers.
Chat
On your website and app.
Text
SMS for quick questions and status updates.
Inbound requests, answered and ticketed.
- Appointments
- Billing and payments
- Outages and service updates
- Order and request status
- After-hours coverage
It answers from your sources, and shows them.
Connect your help articles, policies and PDFs. Wernix answers only from that content and cites where each answer came from. Update a page and the next answer reflects it.
Caller: "What do I need to renew my parking permit?"
Wernix: "Proof of address, your vehicle registration and your current permit number."
Source: Parking permits, renewals
Caller asks for something outside policy.
Wernix declines, explains why, and offers a person.
Your data stays in Canada.
Voice, transcripts and derived data are stored and processed in Canada. Each customer's data is kept separate. Callers are always told they are speaking with AI, and can always reach a person.
Works with the systems you already run.
Connect your phone system, help desk and CRM. Native Zoho integration, plus open APIs and webhooks for everything else.
Questions buyers ask
What is Wernix?
Wernix is an AI agent platform for customer and public service. Its agents answer phone calls, chats, text messages and emails in more than 70 languages, give answers drawn only from an organization's approved knowledge, and file every conversation as a tracked ticket. All data stays in Canada. Wernix is built by Thiru Inc. of Toronto.
Which languages does Wernix speak?
More than 70. It detects the caller's language and answers in it, on every channel.
Will it make things up?
No. It answers only from content you approve and hands off to a person when it cannot answer.
Where is our data stored?
In Canada: voice, transcripts and everything derived from them.
Can callers reach a person?
Always. The conversation and ticket go with them, so nobody repeats themselves.
Does it work with our phone system?
Yes. Wernix connects to your existing numbers and phone system; no replacement needed.
See Wernix on your own content.
In a 30-minute demo we connect an agent to a sample of your knowledge and take live calls.